Client
Orko
Category
erp
Timelines
14 Months
SErvice we provided
User Research
UI Design
Development
Comprehensive Data Management
MyOrko excels in its robust data management capabilities, allowing healthcare professionals to manage extensive information related to doctors and patients. This centralized system ensures that data is readily accessible and continuously updated, facilitating informed decision-making and streamlined operations.
Doctor and Patient Oversight
The CRM manager can effectively oversee doctor verification processes, monitor referral lists, and manage appointment schedules. This level of oversight enhances the coordination of care and ensures that all healthcare providers are operating within established guidelines and standards.
Effective Communication Channels
The portal allows for direct communication with both patients and doctors. By sending new health tips and messages via the mobile app, the MyOrko portal promotes ongoing patient education and engagement, which are critical components of successful healthcare delivery.
Dynamic Medical Database
The integration of a medical database that can be regularly updated ensures that healthcare providers have access to the latest medical information and protocols. This feature is essential for maintaining high standards of patient care and adapting to changes in medical knowledge.
Customer Care and Call Center Integration
The inclusion of a call center panel enhances the ability of the customer care team to communicate effectively with users. By accessing user information and logging responses, the team can tailor their services to better meet the needs of patients, ultimately leading to improved healthcare outcomes.
Financial Analytics
The accounts team benefits from comprehensive analytics that provide insights into financial performance across various operations. This functionality aids in budgeting, resource allocation, and financial planning, ensuring the sustainability of healthcare services.
Performance Visualization for Management
The portal offers a rich user interface (UI) that allows top management to visualize performance metrics across different care centers. This visual representation of key business parameters enables strategic planning and operational improvements, ensuring that resources are used efficiently and effectively.
MyOrko CRM portal is a transformative tool for the Orko Health Care Center, enhancing the management of healthcare services through its integration of data, communication, and financial analytics. Its multifaceted approach not only streamlines operations but also enhances patient engagement and care quality. As healthcare continues to evolve, platforms like MyOrko will play an increasingly pivotal role in delivering efficient and effective healthcare solutions.